Exchanges / Returns

 

Please enter your email address and order number in the form below to initiate or check on the status of a return. If you have any further questions or concerns, please feel free to contact us at shop@deadstock.ca or toll free at 1-855-360-5483
Thank you!

 

Livestock will accept returns for store credit and exchanges within 7 days of item delivery as long as the return item has not been worn and is in the same condition it was when shipped out. In store pick up orders may be cancelled and refunded if the item has not been removed from the pick up location. In store pick up orders older than 1 month will not be eligible for return or exchange. All costs related to return/exchange shipping are the responsibility of the customer. Livestock reserves the right to issue a 15% restocking fee if the item is not returned in brand new and sellable condition within 2 weeks time. 

A return label will be valid for return shipment for 10 days from the issued date. Any packages not received within the required timeframe may be declined any further action pending approval. We will offer a one time price match in the form of online or in store credit in the case of a recently discounted product that has been purchased within 7 days at regular price. All sale items are final sale.