Exchanges / Returns

 

Please review our return policy below. You may enter your order number and email in the form below to initiate or check on the status of a return. If you have any further questions or concerns, please feel free to contact us at shop@deadstock.ca or toll free at 1-855-360-5483

 

Livestock will accept returns for store credit and exchanges within 7 days of item delivery as long as the return item has not been worn and is in the same condition it was when shipped out. All sale items and release product are a final sale and are not eligible for cancellation, return or exchange. In store pick up orders may be cancelled only within 7 days of the fulfillment date, with the exemption of sale and release product. All costs related to return/exchange shipping are the responsibility of the customer. Livestock reserves the right to issue a 15% restocking fee if the item is not returned in brand new and sellable condition within 2 weeks time. 

A return label will be valid for return shipment for 10 days from the issued date. Any packages not received within the required timeframe may be declined any further action pending approval. 
We will offer a one time price match in the form of online or in store credit in the case of a recently discounted product that has been purchased within 7 days at regular price. All sale items are final sale and are not eligible for cancellation, return or exchange.