As of November 23rd, our Spadina and Roncesvalles locations in Toronto are temporarily closed due to COVID-19 restrictions within the province of Ontario.
As of November 11th, our Winnipeg location is temporarily closed due to COVID-19 restrictions within the province of Manitoba.
However, curbside pick up is still available at all locations — please place your order online and select the "In-Store Pick Up" method at checkout. You may book an appointment here when your order is confirmed ready for pick up. Do not book an appointment until after you receive email confirmation that your order is ready for pick up.
Our Vancouver shop is currently open for walk-ins and curbside pick up.
Please visit our Contact Page for updated store hours.
All shops are operating with local guidelines in place to ensure the safety of our customers, staff and communities.
Given that the situation could change any day, we are staying tuned to our local governments’ guidelines, suggestions and regulations to make sure we stay in compliance. All surfaces are being disinfected regularly, and all staff have been provided with gloves and masks. Customers are encouraged to practice physical distancing in-store, and to use the accessible hand sanitizer in each shop.
Please stay home if you’re feeling unwell, or have been in contact with anyone who is feeling unwell; or if you’ve tested positive, or have been in contact with anyone who has tested positive for COVID-19.
Please note that you may be kindly asked to wait curbside if we are at our mandated occupancy limit.
In-Store Pick Up
- Safe curbside pick ups are available at select Livestock stores via appointment only.
- Please do not book an appointment until after you receive email confirmation that your order is ready for pick up.
- Click here to check if your local shop is offering curbside pick ups and to book your appointment.
- In accordance with government recommendations, we ask that you email customer service in the event that you’re feeling unwell, or have been in contact with anyone who is feeling unwell. We will be happy to reschedule your appointment for a later date, or arrange for your order to be shipped to your home.
- Free Canada-wide shipping now applies to orders over $50 CAD. A flat Canada-wide shipping rate of $10 applies to orders under $50. Some exclusions apply.
- Free US shipping still applies to orders over $75 CAD. A flat USA-wide shipping rate of $14 applies to orders under $75. Some exclusions apply.
- International shipments have resumed.